Three Little Questions

Attention business leaders! Here are three little questions that can help you be more effective in your role immediately.

When a subordinate comes to you with an idea or a request for action, run the “three question drill.” I promise you’ll be happy with the results.

1. What are your objectives?

2. How will we know if you are successful?

3. What do you need from me to be successful?

Now these really are three simple, fairly obvious questions, and many of you likely use these questions often, but it is surprising how frequently smart, successful business leaders forget. Don’t just ask the questions, insist on clear, intelligent, substantive answers to each before acting. The benefits of consistently running this drill with your key people are many and significant.

Your people will develop and use critical thinking skills.
You will force clear, objective analysis and decision making.
You will reinforce a culture that fosters clear, direct accountability in a positive way.
You will empower your people by always asking what they need from you to support them.
You will build a culture that focuses on clear objectives, measurable outcomes, and accountability.
And, you may very well discover that you are less inclined to jump in and rescue or micro-manage.

Any questions?

Jensen Consulting Blog